ONLINE CHAT-BOT TICKETING SYSTEM


Abstract


Aspiring to change the process of booking and managing tickets for trains, buses, flights, movies and museums, YatraBot is creating a new platform. As part of this research project, a powerful client-side chatbot interface is developed in order to facilitate ticketing without the use of backend servers. JavaScript, HTML, and CSS are the three languages that are used to develop a single-page application that is responsive and can function offline. The client-side generation of PDF tickets and the local storage of data are both possible. The user experience is improved by accessibility, swift navigation, and a modular chatbot design, which additionally contribute to the system's efficiency, openness, and scalability.




Keywords


Chatbot; Ticketing System; Client-Side; JavaScript; Online Booking; Single-Page Application (SPA); User Interface; Accessibility; Automation; YatraBot.